Terms of use

Welcome to our company website. Https://store.djicyprus.com is the e-commerce store of sales and services (hereinafter the “e-store”) of the company with the name “S & M PHOTOSHINE LTD” based in Limassol, Cyprus, 93 Miltonos Street, Postal code: 3047, with VAT number CY10063230X and registration number 63230, tel.

The following terms and conditions cover exclusively any sale of products and / or services through the COMPANY online store located at https://store.djicyprus.com (hereinafter the “site”). Any other Terms and Conditions are expressly excluded. Every User who enters and trades or uses the services of the online store (hereinafter the “Customer” or “User” respectively) is considered to consent and unconditionally accepts the terms set out here, without exception. If a User does not agree with these terms he must abstain from using the online store and from any transaction with it. The COMPANY reserves the right to change the terms of use at any time.

1. Information & Products

The COMPANY is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity and details of both the COMPANY and its suppliers, but also the main characteristics of the products or services available through online store. The COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it accepts to correct if they become aware of it.

2. Limitation of Liability

The COMPANY fully complies with the provisions of Cypriot Law regarding the sale as well as the European provisions for Consumer Protection.

The COMPANY in the context of its transactions from the online store informs the Customer based on the available data of availability or not of the products and in no case can guarantee the availability of them. In any case, the COMPANY undertakes to inform the Customer in time for the non-availability, in which case even in this case it does not bear any further responsibility.

THE COMPANY strives to provide high quality services on a daily basis. In the context of good faith, the COMPANY is not responsible or liable for any errors in features, photos and product prices listed on the site and can not guarantee that there will be no errors for any reason during the import and / or update the characteristics and / or price of a product.

The COMPANY has no responsibility for any unauthorized interventions of third parties in products and / or services and / or information available through its online store.

The COMPANY does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided “as is” without any warranty of any kind.

The COMPANY is not liable or liable for any damages and non-pecuniary damage resulting from the inability to provide support services.

The COMPANY makes every effort to provide high quality services but can not guarantee that there will be no interruptions or errors.

3. User Responsibility

Every User is free to use the site in accordance with the Law and good manners. The responsibility for the contents of the transactions belongs exclusively to the User. The COMPANY does not exercise any kind of correction or intervention in the data transferred by the User. The User must fill in the following fields correctly and accurately: name, address, message, etc. in the online contact forms. Use of the site is subject to Cypriot, European and International laws and the User agrees not to use our site in order to violate these laws.

In the context of the above, the User agrees and undertakes not to use the online store for:

1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and harm to the COMPANY or any third party or violates the confidentiality or confidentiality of any person,

2. sending, publishing, sending by e-mail or transmitting in any other way any content that offends users’ morals, social values, minority, etc.

3. posting, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable conventions (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements)

4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others;

5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, cause damage, or destroy; the equipment for the operation of any computer software or hardware,

6. intentional or unintentional violation of applicable law or regulations

7. harassment of third parties in any way,

8. collect or store personal data about other users.

In addition, the User agrees that all members, associates, employees, management, shareholders and other associates of the COMPANY are not responsible for anything arising from third party members who use the site. Any use contrary to the above, except for accidents or civil penalties, results in termination of the services provided without any notice.

4. Pricing Policy

Online store prices are subject to change at any time without notice. The COMPANY does not bear any responsibility and does not cover differences in the prices of products purchased from a physical store with the brand “DJI CYPRUS” in Cyprus and the Customer found afterwards the existence of a lower price in its online store or vice versa.

In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at 00357 – 25812575 or by sending an e-mail to info@djicyprus.com.

5. Intellectual & Industrial Property Rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Cypriot law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own needs and for the operation of the online store.

In addition, any software available for downloading from this server is the intellectual property of the COMPANY:

(a) the use of such documents by this server is restricted for informational and non-commercial purposes only or is for personal use only and will not be copied or placed on another computer network or distributed through other media

(b) there is absolutely no interference with the documents. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted.

It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, dissemination, transmission, retransmission of the material, or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. In particular, the names, images, logos and insignia representing the online store under the DJI CYPRUS trademark or third parties and their products or services are the exclusive trademarks of the COMPANY or third parties respectively protected by the relevant trademark laws. . Their appearance on the site should in no way be construed as a transfer or assignment of their license or right of use.

6. “Links” (links) to other sites

The COMPANY does not control the availability, content, privacy policy, quality and completeness of the services of other websites (websites) and web pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs during their use, the User must contact directly the respective websites and webpages, which are responsible for the provision of their services. The provision of links in the online store is for the convenience of the User and the COMPANY in no case approves, accepts and is not responsible for the content of each link.

7. Confidentiality Statement

When the User sends a request online, the information he provides us is used to answer his question electronically. We deal with the applications that each User completes as well as the e-mail that he sends as confidential information. We do not transmit their content except to the directly interested recipient and in the cases provided by law, if requested by the COMPANY or in the event that the content of the message is considered to offend and offend the COMPANY. Such action is necessary in order to:

1. the protection of the rights and property of the COMPANY

2. protection against misuse or unauthorized use of the site

3. the protection of the personal safety or property of users and the consumer public.

Nevertheless, if the User provides the COMPANY with a false email address or tries to take the place of another person when sending information online, all information – as well as the IP address – will be part of any investigation. The people of the COMPANY may need to process the User’s email in collaboration with the technical department. In addition, if any User requests to contact a responsible employee of the COMPANY customer service department to assist him in any e-mail, then this employee will be able to access the full range of information that is relevant to the request of that User, including the User’s email address and messages.

The COMPANY is not responsible for the security policy of other websites or for the way they manage their online visitors.

8. Information for sending NEWSLETTER / SMS

The company S & M PHOTOSHINE LTD “DJI CYPRUS” (• Limassol, Cyprus, Miltonos street – Number 93, PC: 3047, with VAT number CY10063230X and registration number 63230, tel. 00357 25812575, contact email info @ djicyprus. com.), as the Editor, requests your consent to send you in your e-mail information / advertising material (newsletter) as well as sending a text message (SMS) about its offers and new services. Your e-mail and personal mobile phone number will be used only by DJI CYPRUS and will not be disclosed to third parties, even if the newsletter / SMS concerns products and / or services of third parties, with which DJI CYPRUS maintains commercial cooperation . Your statement of consent with the registration or renewal of your preferences will be kept for as long as a newsletter / SMS is sent to you by DJI CYPRUS and in any case not more than six months from the interruption of its sending. You can revoke your consent at any time by following the link at the bottom of each newsletter “If you wish not to receive this email, you can unsubscribe here”. The revocation of your consent will not be observed for more than six months from the revocation. You have the right to access, correct, delete, portability, restrict processing, object / revoke your consent, which you can exercise by sending an application to S & M PHOTOSHINE LTD “DJI CYPRUS” (• Limassol, Cyprus, 93 Miltonos – No. Postal code: 3047, with VAT number CY10063230X and registration number 63230, tel. 00357 25812575, e-mail address info@djicyprus.com.), At any physical store of DJI CYPRUS in Cyprus or at the e-mail info @ djicyprus. com. In case you consider that the processing of your personal data violates the legislation on personal data protection, you can file a complaint to the Personal Data Protection Authority (//www.dataprotection.gov.cy). For any question regarding the processing of your personal data and the exercise of your rights, you can contact us. • 00357 25812575 • info@djicyprus.com • Limassol, Cyprus, Miltonos Street – Number 93, Post Code: 3047.

9. Withdrawal & Returns of Products

Did you receive a product and wish to return it? DJI CYPRUS is here to offer you very simple and easy ways of service. So if you belong to one of the following cases for the product you bought, you can request its return. The return process is simple, easy and immediate. Just follow the relevant procedure described below for the case in which you fall:

Return due to exercise of the Right of Withdrawal
If you are a natural person (consumer) and your purchase is for personal use only, then you have the right to withdraw without giving any reason within 14 calendar days of delivery to you, returning the product to us.

The right of withdrawal is valid if:
– the product is in its original condition, with all the accessories and the accompanying forms while the packaging is in its original form or sealed if so received by you.
– the relevant statement is made before the expiration of the 14 days from its delivery to you

Shipping Costs: the return is made by your own means and costs within 14 calendar days from the day of your relevant Withdrawal Statement (either you return it to the place we indicate, or you send it by a carrier).

Check & Refund: If within this period the product is received by us, and after checking and ascertaining its good condition according to the above, we will refund you in full the price you have paid for the specific purchase, in the same way that you had paid it no later than 14 days from the day your Return Statement is sent to us.

FOR THE RETURN OF THE PRICE in the context of product return: In the event that in the context of the above (eg in the case of withdrawal), we will make a payment to you of the original price, it is clarified that:
– If the payment was made by you using a Credit or Debit card, our COMPANY is obliged to inform the Bank about the cancellation of the transaction and the Bank will proceed in accordance with the terms of the contract signed between the customer (you) and his Bank. The Company after this information does not bear any responsibility for the implementation of the terms of the aforementioned contract between the customer and the Bank as well as for the time and manner of execution of the reversal of the said transaction.
– In case the payment of the price has been made in cash or Bank transfer or cash on delivery, in order to return the said amount, you will indicate on your part a Bank account (sending proof that you are the beneficiary of it) to which the deposit will be made. return of the product price.

Terms and conditions for exercising the right of Withdrawal
You can exercise the right of withdrawal no later than fourteen (14) calendar days from the receipt of the product by you so that it is considered timely and does not need any additional justification from you.

A condition for the valid exercise of the right of withdrawal is that the product is in its original condition, its packaging is genuine, in excellent condition, not damaged or incomplete or with obvious signs of wear and to include all accessories, any gifts, accessories products and materials.

In case the product has lost its value due to mistreatment which goes beyond the simple examination of the functionality and characteristics of the product, you will have to compensate with monetary compensation the reduction of its value. In this case, from the amount that we will return to you, the specific monetary compensation will be deducted. In any such netting case you will be informed before the credit and refund process is completed. Especially in the case of components or spare parts and in which the material requires appropriate know-how for both its selection and installation and which can not function as a stand-alone unit, it is considered that the unsealing of its packaging automatically implies that it has lost at least the 50% of its commercial value and in case of withdrawal will be credited according to 50% or less of the invoicing value, incorrect statement.

You should also be aware that our company is not responsible for any loss or destruction of any data or other items stored on the returned device and you must ensure before sending the product that there is no data in it and it is in the original / factory condition.

Exceptions to the Right of Withdrawal:
The right of Withdrawal does not apply to the cases that are excluded from the current legislation and jurisprudence, such as e.g. products that have been made for you to your own specifications and / or are clearly personalized, products that by their nature are, after delivery, inextricably mixed with other elements, services that have already been performed and / or if you have obtained digital content from us products not eligible for refund for health or hygiene reasons if they have been unsealed or may be damaged or expire soon, as well as audio or visual recordings of consumable printers, programs and software having unsealed

Return due to delivery of incorrect product
In case the product we sent you is different from the one you ordered, you can return it within ten (10) working days from its delivery to you free of charge. The return of the product, in this case, can be done only if the product is in its original condition and with completely authentic intact packaging.

Shipping costs: the return for the specific cases is made at our cost with the basic condition that you have previously contacted the Customer Service Department, in order to then send you the correct product.

Refund: FOR THE RETURN OF THE PRICE in the context of product return: In the event that in the context of the above, we will make a payment to you of the original price, it is clarified that:
– If the payment was made by you using a Credit or Debit card, our COMPANY is obliged to inform the Bank about the cancellation of the transaction and the Bank will proceed in accordance with the terms of the contract signed between the customer (you) and his Bank. The Company after this information does not bear any responsibility for the implementation of the terms of the aforementioned contract between the customer and the Bank as well as for the time and manner of execution of the reversal of the said transaction.
– In case the payment of the price has been made in cash or Bank transfer or cash on delivery, in order to return the said amount, you will indicate on your part a Bank account (sending proof that you are the beneficiary of it) to which the deposit will be made. return of the product price.

Return due to a fault
In case you wish to return a product you bought because you consider it defective, contact our Customer Service Department to notify you of your case and receive all the necessary and necessary directions and information.

If a product is declared defective by you, our company explicitly reserves the right to diagnose the product as defective by competent technicians.

caution

Shipping costs: shipments to the Service Center are made by your own means and costs.

Device control fee: before sending the product, you should be informed of any device control charges from the Service Center

Product Files and Data: our company is not responsible for any loss or destruction of any data or other data stored on the device and you must ensure before sending the product to the Service Center that you have secured this data. You must also ensure that no personal or third-party personal data is contained within the device. It is your sole responsibility to store, store, back up your data and data contained in the product you send to the Service Center.

Refusal to accept your repair: in case you do not receive the product from the Service within three months from the date of sending it to the Service, it is considered that you renounce its ownership as well as any claim for compensation.

RETURN ADDRESS

All the above mentioned returns are made in our central warehouses at the address: “S & M PHOTOSHINE LTD” based in Limassol Cyprus, Miltonos Street – Number 93, PC: 3047.